Create receipts from customer statements

Businesses that receive money from customers covering several sales invoices at once can create receipts directly from customer statements. Situations where this capability might be useful include:

  • Periodic invoicing for goods or services delivered during a time frame
  • Bringing delinquent accounts up to date
  • Ensuring combined receipts or payments are posted against specific invoices

View the customer statement

Go to the Reports tab:

To record a receipt against several sales invoices from one customer, click Customer Statements (Unpaid invoices):

If necessary to change the date, click Set Date:

and choose between Today and Custom (then enter the desired date):

Click View for the desired customer.

Copy to a receipt

When the statement appears, click Copy to and select New Receipt:

A receipt form will appear, listing all sales invoices for the customer that were included on the statement. The entry form may be edited as necessary before being saved by clicking Create.

Northwind Traders has been struggling to collect on sales invoices from a customer for many years. A cheque finally arrives. To simplify recording the receipt against various sales invoices and verify that all delinquent invoices have been paid, Northwind generates a customer statement:

The total balance due on the statement matches the cheque, so Northwind copies the statement to a new receipt. Accounts receivable and the customer’s name are automatically filled, as are invoice numbers and amounts:

When the transaction is created, the customer’s account is settled.

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